Each question starts with what the operator will do if there is a problem. Then it goes on to describe what type of actions the operator will take under different situations. The next set of questions describes scenarios that are most likely to occur. After that, there is a question regarding what measures the company will take if any of the scenarios described in the previous set of questions occurs.
We were given two Operational Risk Quizzes. One was for each of us and the other for all of us together. If you take my Operational Risk Quiz for yourself, it is important that you use all of the answers provided for all of the questions on your own side of the quiz. Otherwise, you will not be able to answer the questions on your own.
To make the examination more interesting, the examiner usually throws in some “interesting” examples of how people respond when faced with real-life Operational Risk questions. For example, one scenario asks the operator to contact with three different numbers. The operator must do so without looking at the phone. Then, he or she must enter the numbers into the computer. How many calls result in “no answer”, “busy signal” or a similar response? The test taker gets the benefit of seeing different results depending on how her answers are entering the system.
One of my colleagues got the same question last year. The operator enters his response as “four” and then looks at his wristwatch. He has a good feeling, because he knows the operator is busy. Then, he enters one more number and again feels satisfied because he knows the operator has called him. This “confidence trick” helps him avoid having his confidence questioned.
Some test takers have a natural flair for answering questions. I know this because I have taken the same Operational Risk Quiz for many years. I pass the test with flying colors every time. Others have difficulty answering this type of test, no matter how much study they do. If you have a natural flair for answering questions, this exam could be a great test for you.
Since this is an online test, you can take the question and answer section at your convenience. You can even access previous questions and answers to review for each section. Once you’ve passed the first test, the scoring starts immediately. For example, if you are given a list of four operators, you just click on one. That’s it. You’ve already answered one question and passed the first portion of the test.
On the other hand, if you fail this one, you will have to go back to the start and take the test again. Your score is also determined by the operator’s performance. When you take my operational risk quiz for me, you will have a maximum of seven attempts at each question. As long as you score above the minimum requirement of 70, you will move forward. Once you’ve passed the test, you will be given a certificate of completion.
To help you out in this operational risk assessment process, they will look for certain indicators to evaluate the operator’s skill and efficiency. Some questions will have multiple options to choose from, while others will only require one answer. The questions will also have a category that will determine the operator’s level of responsibility.
Some questions will have multiple answers, while others will not. This will depend on how complex the question is. The more questions that have many answers, the more complex the operator is considered. These questions will then give the operator a score, which will then be compared with the group average.
As you can see, answering this test for me will require some attention and patience. There are many topics that must be covered, and operators must have at least one correct answer. Be prepared, because these questions will be multiple choice, meaning you cannot tell what is wrong or right by choosing one answer. If you do not get the answer you want, then take my operational risk quiz for me, so you can be sure you are ready for it.